We are happy to help with orders, payments, wallet credits and refunds.
- Email: [email protected]
- Phone:
- WhatsApp: for an order you placed, open it from My orders or the link in your order email or WhatsApp message, then tap Chat with us on WhatsApp. Your order number is typed in for you.
- Hours: Mon–Sat, 10:00 AM – 6:00 PM IST
- Address: India
Please mention your order number (e.g. MSP…) so we can help faster.
Grievance Officer
- Name: MySewaPortal
- Email: [email protected]
- Address: India
We acknowledge every complaint within 48 hours and resolve it within one month.
